Seasonal Server - Walnut Room Restaurant, State Street

Macy's; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Health and wellness coverage

Paid time off and holidays

Job summary

Macy's is seeking a friendly Server to provide caring hospitality in a full-service restaurant environment, serving food and beverages. Full-time colleagues are typically scheduled 30+ hours per week with weekend shifts; hours vary by business needs.

You will follow safety and service standards, handle reservations, and maintain personal hygiene and professional dress code. You will work with the team to clear and reset tables, balance sales, and deliver an authentic Macy's dining experience

Qualifications

• 1–2 years direct experience preferred.
• Ability to read and interpret safety rules and operating instructions.
• Ability to work a flexible schedule including day/evening/weekends/holidays.

Responsibilities

• Adhere to company policy and regulations regarding service of alcohol and responsible hours.
• Follow food safety standards and maintain work area per Health Department standards.
• Provide timely food and beverage service and educate customers about menu items.
• Balance and record sales, and handle cash and charge slips.
• Answer phones and record reservations when needed.
• Open/close area with checklists and coordinate with Manager on Duty.

Skills

Customer service

Communication

Flexible schedule

Attention to detail

Tools

POS system

Cash handling

Job description

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Summary

The Server's primary responsibility is to provide caring hospitality in a full-service restaurant environment while serving food and beverage products.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What You Will Do

• Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on the premises and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol.
• Follows Food Division Standards and Best Practices.
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards.
• Follow area specific steps of service, use table and positions numbers to deliver food and beverages in a timely fashion.
• Educate, sample, and serve customers food products.
• Effectively deal with multiple customers and communicate customer requests or concerns to other servers and manager on duty.
• Work with bus and host team to assist in clearing and resetting tables.
• Account for all product served by balancing and recording all sales, turning in accountability forms, charge slips, and cash to manager.
• Answer phones and record reservations when needed.
• Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area.
• Follow production guides, maintain stock levels and standards in product presentation.
• Maintain personal hygiene and professional dress code to comply with company and Health Department standards.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Perform other duties as needed.

Who You Are

• 1-2 years direct experience preferred.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements You Will Perform

• Position requires prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling and stooping.
• Position may require working in a warm kitchen environment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
• Frequently lift/move up to 25lbs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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