Seasonal Sales Support-Tysons (Vienna, VA)

LVMH Group; Vienna (VA); On-site; USD 28,000 - 33,000; Full time

Job summary

Tiffany & Co. in Vienna, VA is seeking a Seasonal Sales Support professional to assist back-of-house operations and support store sales efforts. You will handle client interactions, order fulfillment, and inventory tasks while upholding the Tiffany experience.

The role requires strong organizational skills, the ability to work retail hours, and a customer-focused mindset. Join a luxury brand known for craftsmanship and timeless design.

Qualifications

• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexible to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States.

Responsibilities

• Provide exceptional client service, order fulfillment, inventory management and ensure merchandise is delivered with Tiffany Touch.
• Carry out operations to support store in achieving sales plans; capture client data to cultivate new and existing clients.
• Elevate in-store experience by delivering memorable moments and acting as a Tiffany brand ambassador during client interactions.
• Provide exceptional operational support: order fulfillment, shipping, receiving, replenishment, and inventory reconciliation.

Skills

Analytical skills

Microsoft Word

Excel

Retail hours

Organized

Attention to detail

Flexibility

Authorization to work in US

Education

College degree

GIA coursework

Job description

Seasonal Sales Support-Tysons (Vienna, VA)

Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability

Responsibilities:

The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem solving skills and works effectively with sales professionals, management, corporate partners and clients to drive store sales and profitability. Duties include providing exceptional client service, order fulfillment, inventory management, and ensuring merchandise is delivered; all with the Tiffany Touch.

Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Carry out operations functions to support the store in consistently achieving or exceeding monthly, quarterly and annual store sales plan. Capture data during client interactions to cultivate new and existing clients. Effectively handle internal and external phone and e-mail correspondence and partner with Sales Professionals and management to optimize sales opportunities.

Service: Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback. Utilize deep knowledge of product, service, and care and handling instructions to maximize client satisfaction during each interaction.

Operational Excellence: Provide exceptional operational support to drive sales and service. Execute daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs and cleaning merchandise, following company operational policies and procedures. Monitor and reconcile merchandise inventory, using reports and systems to assess inventory accuracy, report discrepancies to management or corporate partners.Partner and communicate effectively with Sales Professionals, management and clients to respond and follow up on requests for assistance in product and service information, service, repairs, shipping and inventory quickly and accurately. Support Company operations efficiency objectives by ensuring all activities maximize productivity and by providing feedback on process changes through appropriate channels.

Qualifications:

Required Qualifications:

• Strong Analytical skills


• Proficient in Microsoft Word and Excel.


• Ability to work retail store hours as necessary, including nights, weekends and holidays.


• Organized and detail oriented


• Flexibility to perform different tasks based on day-to-day business needs.


• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

• A college/university degree.


• Graduate gemologist degree or previous Gemological Institute of America (GIA) course work


• Virginia Wage Transparency Disclosure- Range for This Position: $20.40-24.00

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.