Seasonal Sales Support-Short Hills

Tiffany & Co.; Short Hills (NJ); On-site; USD 30,000 - 41,000; Full time

Job summary

Tiffany & Co. is seeking a Seasonal Sales Support for the holiday period in New Jersey to embody the Tiffany brand in every client interaction. The role focuses on delivering memorable service and assisting with engraving, boxing and inventory, while maintaining a welcoming hospitality area.

Team members will support the sales team, manage the floor and waiting lists, and adapt to non-traditional hours including nights, weekends, and holidays in a premium luxury setting.

Qualifications

• Strong communication skills and client service traits.
• Experience in retail, luxury or client-facing roles is preferred.
• Ability to adapt to nights, weekends and holidays.
• Comfort with serving a diverse clientele in a premium environment.
• Capable of thriving in a fast-paced store setting.

Responsibilities

• Be an effective brand ambassador, ensuring clients are welcomed and have a memorable Tiffany experience.
• Enhance the client experience with hospitality and store amenities for personalized service.
• Assist with engraving station where applicable.
• Lead floor waiting lists accurately when needed.
• Keep hospitality area stocked, orderly and clean.
• Communicate potential service issues to management for timely resolution.
• Assist with boxing/wrapping, replenishing POS and gifting supplies, and maintaining neat POS stations and sales floors.
• Support operations with policies, procedures and after-sales servicing for smooth store operation.
• Assist with inventory and special projects as needed.

Skills

Communication skills

Retail experience

Flexible hours

Diverse clients

Fast-paced environment

Job description

JOB DESCRIPTION

Tiffany & Co.

Overview

JOB DESCRIPTION

Tiffany & Co. Seasonal Sales Support hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Sales Support, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

The hiring range for this position ranges from $22.19 - 30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.