Seasonal Sales Support - Charlotte

Tiffany & Co.; Charlotte (NC); Hybrid; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

Tiffany & Co. is seeking Seasonal Team Members to embody the Tiffany brand during the holiday season. You will warmly welcome Clients, assist with inquiries, and help create memorable luxury experiences in store spaces.

As a Seasonal Team Member, you will support engraving stations, stock hospitality areas, and assist with gift wrapping, inventory, and operational processes to ensure graceful store operations and exceptional client service during peak periods.

Qualifikationen

• Excellent communication and client service skills are essential.
• Ability to work non-traditional hours including nights, weekends, and holidays.
• Experience in retail or luxury retail or client-facing roles preferred.
• Capable of engaging with a diverse client base in a fast-paced environment.

Aufgaben

• Warmly welcome Clients and ensure a memorable experience reflecting the Tiffany brand.
• Assist with inquiries and help create personalized luxury experiences in-store.
• Support gift wrapping, boxing, and stocking duties to maintain neat and organized POS areas.
• Assist inventory, engraving where applicable, and other store operations as needed.

Kenntnisse

Communication skills

Client service

Flexibility

Attention to detail

Jobbeschreibung

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Tiffany & Co. Seasonal Team Membershold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Membersare excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.