Seasonal Sales & Support Associate - Flexible Schedule

Belk; Lakeland (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Belk is seeking Seasonal team members to support Sales, Support, Fragrances, Store Fulfillment, and more in Lakeland, FL. You will help deliver excellent customer service, drive sales, and assist with day-to-day store operations in a fast-paced retail environment.

Responsibilities include greeting customers, processing transactions, assisting with curbside pickup, merchandising, and ensuring clean selling areas while maintaining product knowledge and store policies.

Qualifications

• Excellent customer service and a drive to achieve store objectives.
• Willingness to learn and develop skills continuously.
• Ability to take ownership of assigned tasks and contribute to store success.
• Strong communication skills and friendly customer interactions.
• Comfortable with technology including smartphones/tablets and Windows-based systems.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Teamwork

Adaptability

Technology proficiency

Education

High school diploma or equivalent

Tools

Windows OS

Mobile devices

Job description

Belk is seeking Seasonal team members to support Sales, Support, Fragrances, Store Fulfillment, and more in Lakeland, FL. You will help deliver excellent customer service, drive sales, and assist with day-to-day store operations in a fast-paced retail environment.

Responsibilities include greeting customers, processing transactions, assisting with curbside pickup, merchandising, and ensuring clean selling areas while maintaining product knowledge and store policies.