Seasonal Sales Pro - Flexible Hours & Customer Impact

Five Below; Washington; On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). You will deliver outstanding customer service, help drive sales, keep merchandise organized, and ensure the floor stays stocked for a seamless checkout experience.

The role emphasizes friendly communication, flexibility, and the ability to work varying shifts, including weekends and evenings. Training is provided and the position starts at $11.00 per hour.

Qualifications

• Good communicator with the ability to engage with customers.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Tech-savvy

Problem solving

Information gathering

On-the-job learning

Tools

Cash registers

Hand-held devices

Mobile devices

Computers

Job description

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). You will deliver outstanding customer service, help drive sales, keep merchandise organized, and ensure the floor stays stocked for a seamless checkout experience.

The role emphasizes friendly communication, flexibility, and the ability to work varying shifts, including weekends and evenings. Training is provided and the position starts at $11.00 per hour.