Seasonal Sales Pro — Flexible Hours & Customer Impact

Five Below Inc; Dallas (TX); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below in Dallas is seeking friendly, energetic retail associates to greet customers, provide product knowledge, and drive sales. You will assist multiple customers, stock merchandise, and support promotions while delivering a WOW customer experience.

This hourly role requires a flexible schedule including days, evenings and weekends. Prior retail experience and comfort with technology are a plus; strong communication skills are essential.

Qualifications

• Greet customers and assist promptly with product knowledge.
• Commit to flexible scheduling including days, evenings, weekends, and potentially overnight shifts.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Flexible schedule

Tech-savvy

Good communicator

Education

High school diploma or equivalent

Tools

Cash register

Job description

Five Below in Dallas is seeking friendly, energetic retail associates to greet customers, provide product knowledge, and drive sales. You will assist multiple customers, stock merchandise, and support promotions while delivering a WOW customer experience.

This hourly role requires a flexible schedule including days, evenings and weekends. Prior retail experience and comfort with technology are a plus; strong communication skills are essential.