Seasonal Sales Dynamo: Customer-Focused & Fast-Paced

Five Below, Inc.; Hammond (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below, Inc. is seeking Seasonal Sales Associates to deliver outstanding customer service and drive sales during the holiday season. This temporary, hourly role starts in October and runs through January, with a focus on friendly service and accurate transactions.

You will greet customers, help locate merchandise, maintain stock levels, and ensure a smooth checkout experience at the register. Flexible day/evening/weekend shifts are required.

Qualifications

• Greet and assist customers with a friendly, helpful attitude.
• Handle transactions and operate POS systems accurately.
• Communicate product information and promotions clearly.
• Adapt to a fast-paced holiday-season environment.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Cash register

Communication skills

Flexible schedule

Job description

Five Below, Inc. is seeking Seasonal Sales Associates to deliver outstanding customer service and drive sales during the holiday season. This temporary, hourly role starts in October and runs through January, with a focus on friendly service and accurate transactions.

You will greet customers, help locate merchandise, maintain stock levels, and ensure a smooth checkout experience at the register. Flexible day/evening/weekend shifts are required.