Seasonal Sales & Customer Service Associate

fivebelow; Shallotte (NC); On-site; USD 14,000 - 17,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate in Shallotte, NC. This part-time, hourly role focuses on delivering outstanding customer service, maintaining well-stocked merchandise, and ensuring smooth checkout experiences during the holiday season from October through January.

Responsibilities include greeting customers, understanding needs, promoting promotions, handling inquiries, and communicating restocking needs to management to support sales goals.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct to merchandise, and offer recommendations.
• Promote store events and promotions: Inform customers about current events, promotions, and activities to drive sales.
• Resolve customer concerns: Address issues and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Inform on merchandise restocking and service requirements.
• Support team and company goals: Collaborate to achieve store objectives and a positive work environment.

Skills

Customer service

Communication

Cash handling

Technology adaptability

Tools

POS system

Job description

Five Below is seeking a Seasonal Sales Associate in Shallotte, NC. This part-time, hourly role focuses on delivering outstanding customer service, maintaining well-stocked merchandise, and ensuring smooth checkout experiences during the holiday season from October through January.

Responsibilities include greeting customers, understanding needs, promoting promotions, handling inquiries, and communicating restocking needs to management to support sales goals.