Seasonal Sales & Customer Experience Pro — Flexible Hours

Five Below Inc; Escanaba (MI); On-site; USD 18,000 - 22,000; Part time

Job summary

Five Below is seeking a part-time Seasonal Sales Associate in Escanaba, MI to deliver outstanding customer service and drive sales. You will greet customers, provide product knowledge, and guide them through purchases at a fast-paced register environment.

You should be comfortable with technology, able to work a flexible schedule, and collaborate with the team to meet store goals while maintaining organized merchandise and a seamless shopping experience.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexible schedule

Multi-tasking

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking a part-time Seasonal Sales Associate in Escanaba, MI to deliver outstanding customer service and drive sales. You will greet customers, provide product knowledge, and guide them through purchases at a fast-paced register environment.

You should be comfortable with technology, able to work a flexible schedule, and collaborate with the team to meet store goals while maintaining organized merchandise and a seamless shopping experience.