Seasonal Sales & Customer Experience Champion

Five Below Inc; Houston (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is hiring at our Houston store for an hourly retail associate. You will greet customers, understand needs, recommend products, and promote events to boost sales.

You’ll handle transactions and help with stock and merchandising while maintaining a fast-paced, energetic store atmosphere. Ideal candidates are at least 16 years old, comfortable with technology, and able to work flexible schedules including weekends.

Qualifications

• Greet and assist customers with a friendly, responsive approach.
• Communicate clearly to understand needs and offer solutions.
• Maintain flexibility to work varied shifts including weekends.
• Comfortable using technology such as POS systems and handheld devices.
• Ability to identify problems and provide courteous resolutions.

Responsibilities

• Greet and assist customers promptly, addressing inquiries and directing them to merchandise.
• Understand customer needs and suggest products with knowledge and confidence.
• Promote store events and promotions to enhance the shopping experience.
• Resolve customer concerns and turn returns into exchanges when possible.
• Communicate restocking and service needs to management in a timely manner.
• Support team goals and contribute to a positive work environment.

Skills

Customer service

Communication

Flexible schedule

Tech-savvy

Problem solving

Job description

Five Below is hiring at our Houston store for an hourly retail associate. You will greet customers, understand needs, recommend products, and promote events to boost sales.

You’ll handle transactions and help with stock and merchandising while maintaining a fast-paced, energetic store atmosphere. Ideal candidates are at least 16 years old, comfortable with technology, and able to work flexible schedules including weekends.