Seasonal Sales Associate (Sur La Table)

CSC Generation Enterprise; Boulder (CO); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Employee Discount

401K after 90 days; must be 21 years

Job summary

Sur La Table in the United States seeks a Sales Associate to inspire customers and assist with product information, pricing, and availability. You’ll process sales, returns, and transactions while maintaining pricing integrity and a clean store environment.

Requirements include at least 1 year in retail sales, basic POS proficiency, and being at least 16 years old. This full-time role offers employee discounts and a 401K after 90 days.

Qualifications

• 1 year retail sales experience preferred.
• Must be at least 16 years old.
• Proficient in POS Systems.

Responsibilities

• Provides an exceptional customer experience according to customer service standards.
• Stays informed by maintaining product knowledge and training resources.
• Works as part of a high-performing team to achieve the store's sales plan and individual goals.
• Promotes products and services like gift registry and cooking classes to customers.
• Follows all policies and SOPs.
• Maintains a clean store environment including restrooms.
• Processes transactions accurately and efficiently via the POS system.
• Maintains pricing integrity and stocks the sales floor.

Skills

Retail sales

POS Systems

Customer service

Tools

POS Systems

Job description

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind‑the‑scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

The Sales Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role seeks out customers to assist with product information, location, pricing, and availability as well as processing returns and sales transactions. The Sales Associate reports to either a General Manager (GM) or Store Manager (SM).

Job Duties and Responsibilities

• Provides an exceptional customer experience according to customer service standards. Proactively seeks out customers in order to determine needs and sell items.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Works as a part of a high-performing team to achieve store’s sales plan.Strives to achieve individual sales goals.
• Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
• Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
• Maintains a clean store environment, including restrooms.
• Processes a variety of transactions accurately and efficiently via the POS including, but not limited to, sales, returns, price checks and etc.
• Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIF0 and according to visual standards.
• Records time worked, accurately and according to SLT policy.
• Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.
• Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store.
• Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.

Essential Functions

• Ability to communicate verbally and work cooperatively with employees and customers.
• Ability to remain in a stationary position for up to 3 hours at a time.
• Ability to move about the work place selling to customers and retrieving merchandise from storage and/or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise.
• Ability to work a varied schedule including nights and weekends as business dictates.
• Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ability to lift and/or move merchandise weighing up to 35 lbs.

Experience and Required Qualifications

• 1 year retail sales experience (preferred).
• Must be at least 16 years old.
• Proficient in POS Systems.

Sur La Table Core Competencies for Everyone

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
• Take Ownership: You are committed, responsible and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.

Pay Range & Benefits

• $14.81 - $16.70 per hour
• Employee Discount
• 401K after 90 days; must be 21 years of age

$14.81 - $16.70 an hour

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law, pleasenotify usby sending an email [e-mail].

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability, please contact [e-mail].