Seasonal Sales Associate (Store 6152)

GameStop Corp.; Manassas (VA); On-site; USD 15,000 - 22,000; Part time

Job summary

GameStop Corp. is seeking a Seasonal Sales Associate to support the store team during peak sales days and holidays. You will focus on sales, store maintenance, and exceptional guest service within GameStop's Circle of Life retail model.

The ideal candidate enjoys a fast-paced environment, supports merchandising and inventory processes, and communicates effectively with customers. Availability for nights, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class customer service by greeting guests and assisting their video game needs.
• Support store sales initiatives and the overall shopping environment during peak season.
• Collaborate with the team to keep store areas clean, organized, and merchandised per guidelines.
• Assist in stocking and restocking merchandise and ensure products are well-presented on the floor.
• Support achieving sales, profit, and shrinkage reduction goals.
• Address guest questions promptly and escalate issues to a store keyholder when needed.
• Follow loss prevention practices and safety guidelines.
• Adhere to all GameStop policies including attendance and confidentiality.

Skills

Customer service

Retail sales

Cash handling

Teamwork

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS systems

Job description

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales culture that utilizes elements of GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. The ideal candidate must prioritize customer satisfaction and be available to work during peak seasonal sales days.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and escalate customer issues and complaints in a timely and professional manner to a store keyholder.
• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

QUALIFICATIONS

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

KEY JOB SKILLS AND ABILITIES

• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to follow instructions presented in written, oral, and diagram form.
• Possess an outgoing and friendly personality with strong guest service skills.
• Provide genuine and friendly assistance to every guest during every visit.
• Demonstrate clear verbal communication and listening skills using spoken and written English; bilingual English/Spanish speaking and writing skills are preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work both independently and within a team to perform all tasks as assigned.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements. Be able to stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for at least 8 hours per day.
• Be capable of bending, stooping, reaching with arms/hands, climbing ladders, and independently lifting merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Possess reliability and trustworthiness.

*Certain state-specific exceptions may apply

GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.