Seasonal Sales Associate (Store 1336)

GameStop; Bowling Green (KY); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

GameStop is seeking a Seasonal Sales Associate to support the store team during peak shopping periods, focusing on sales, store maintenance, and delivering outstanding guest service within the Circle of Life model.

The role requires prioritizing customer satisfaction, flexibility to work peak days, and collaboration with the team to keep the store clean, well-stocked, and merchandised. Previous retail or guest service experience is preferred.

Qualifications

• Availability to work a flexible schedule, including nights, weekends and holidays.
• Outgoing and friendly personality with strong guest service skills.
• Clear verbal communication and listening skills in English; bilingual English/Spanish preferred.

Responsabilités

• Provide best-in-class customer service by greeting guests and assisting with video game needs.
• Support store sales initiatives and the overall shopping environment during the holiday season.
• Collaborate with the team to keep areas clean, organized, and merchandised per guidelines.
• Assist in stocking and restocking merchandise; ensure products are well-presented and on display.
• Help the store meet and exceed sales, profit, and shrinkage reduction goals.
• Address guest questions promptly and escalate issues to a store keyholder as needed.
• Follow loss prevention practices and safety guidelines, staying aware of scams.
• Adhere to GameStop policies and procedures, including attendance and confidentiality.

Connaissances

Flexible schedule

Outgoing personality

English proficiency

Bilingual English/Spanish (preferred)

Formation

High school diploma or equivalent

Description du poste

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales culture that utilizes elements of GameStop’s buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. The ideal candidate must prioritize customer satisfaction and be available to work during peak seasonal sales days.

Essential Job Duties And Responsibilities

• Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.


• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.


• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.


• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.


• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.


• Address guest questions and concerns promptly, effectively, and courteously, and elevate customer issues and complaints in a timely and professional manner to a store keyholder.


• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.


• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

QUALIFICATIONS*

• Must be at least 18 years of age.


• High school diploma or equivalent preferred.


• Previous retail sales or guest service experience preferred.

Key Job Skills And Abilities

• Availability to work a flexible schedule, including nights, weekends, and holidays.


• Ability to follow instructions presented in written, oral, and diagram form.


• Possess an outgoing and friendly personality with strong guest service skills.


• Provide genuine and friendly assistance to every guest during every visit.


• Demonstrate clear verbal communication and listening skills using spoken and written English; bilingual English/Spanish speaking and writing skills are preferred.


• Achieve objectives in a fast-paced, rapidly changing environment.


• Work both independently and within a team to perform all tasks as assigned.


• Meet associate performance expectations, including attendance, professional dress, and grooming requirements. Be able to stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for at least 8 hours per day.


• Be capable of bending, stooping, reaching with arms/hands, climbing ladders, and independently lifting merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.


• Possess reliability and trustworthiness.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Certain state-specific exceptions may apply