Seasonal Sales Associate - Part Time - Somerset Collection, Troy, MI

vineyard vines; Troy (MI); On-site; USD 20,664 - 27,552; Part time

Job summary

A prominent retail brand seeks a part-time Seasonal Sales Associate in Troy, MI. The role involves supporting sales through exceptional customer service, team development, and operational efficiency. Candidates should possess strong interpersonal skills, a customer-oriented approach, and a passion for the brand. This position also requires flexibility in working hours including weekends and holidays. Join us to ensure every customer experience reflects our brand promise of 'Every Day Should Feel This Good.'

Qualifications

• Strong interpersonal communication and customer service skills.
• Team focused, confident, professional, and creative.
• Ability to perform effective selling techniques to achieve sale and repeat business.
• Excited to help recruit, train, motivate, and inspire team members.

Responsibilities

• Assist management in driving sales through exceptional customer service.
• Ensure the store reflects brand vision and enhances customer experience.
• Assist with training new associates and fostering an encouraging environment.
• Maintain efficient merchandise controls and loss prevention awareness.

Skills

Strong interpersonal communication

Customer service skills

Team focused

Creative and adaptable

Strong verbal and written skills

Effective selling techniques

Outgoing and friendly

Attention to detail

Positive attitude

Job description

Seasonal Sales Associate - Part Time - Somerset Collection, Troy, MI

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES02382

• Part-Time

Locations

Showing 1 location

MI RT Michigan Somerset
2800 West Big Beaver Road
J-208
Troy, MI 48084, USA

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities

• Generate Sales
  • Responsible for meeting their goals/measures
  • Develops and maintains relationships with top customers
  • Supports in-store event sourcing and execution
• Customer Experience
  • Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
  • Leads the store in email capture and educating new associates on best practices
  • Ensures the customer wish list is always current with customers being notified when product arrives.
• Crew Development
  • Assists with training new associates
  • Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
  • Helps in recruiting and referring top talent for the store’s teams
  • Supports store and team-building activities with the management team
• Operations
  • Maintains efficient merchandise controls
  • Maintains loss prevention awareness at all times
  • Helps maintain a clean and tidy store environment
• Merchandising
  • Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
  • Contributes to weekly product feedback

Requirements

• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Strong verbal and written skills
• Ability to perform effective selling techniques to achieve sale and repeat business
• Ability to work a flexible schedule including holidays, overnights, weekends
• A passion for making people happy
• Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
• Accuracy and attention to detail.
• Ability to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out in order to offer style advice and help customers
• Outgoing, friendly & personable with a positive attitude
• Customer Service-oriented experience preferred but not necessary
• Passion for the vineyard vines brand

Physical Requirements

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.