Seasonal Sales Associate - Holiday Peak Hours, Flexible Schedule

Five Below; Robinson (MD); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet customers, learn product knowledge, and help maintain well-stocked floors with seamless checkout experiences.

The role requires a positive attitude, comfort with technology, and a willingness to learn. Flexible scheduling, including weekends, is essential to meet store needs.

Qualifications

• Passion for delivering outstanding customer service while driving sales.
• Comfortable with or willing to learn technology (cash registers, hand-held devices).
• Able to work a flexible schedule including weekends.
• Excellent communication with customers.
• Able to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Technology literacy

Flexibility

Tools

Cash register

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet customers, learn product knowledge, and help maintain well-stocked floors with seamless checkout experiences.

The role requires a positive attitude, comfort with technology, and a willingness to learn. Flexible scheduling, including weekends, is essential to meet store needs.