Seasonal Sales Associate — Holiday Help

Five Below, Inc.; Kissimmee (FL); Sur place; USD 17 000 - 24 000; Temps partiel

Résumé du poste

Five Below is seeking part-time Seasonal Sales Associates to be at the heart of our busy holiday season. You’ll deliver outstanding customer service, help keep merchandise stocked, and provide seamless checkout experiences at the register.

Ideal candidates are 16+, flexible, comfortable with technology, strong communicators, and eager to learn. You’ll join a fast-paced team focused on energy, friendly service, and helping guests say yes to the newest, coolest stuff.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Communication

Flexible schedule

Tech-savvy

Problem solving

Team player

Description du poste

Five Below is seeking part-time Seasonal Sales Associates to be at the heart of our busy holiday season. You’ll deliver outstanding customer service, help keep merchandise stocked, and provide seamless checkout experiences at the register.

Ideal candidates are 16+, flexible, comfortable with technology, strong communicators, and eager to learn. You’ll join a fast-paced team focused on energy, friendly service, and helping guests say yes to the newest, coolest stuff.