Seasonal Sales Associate — Holiday Customer Hero

fivebelow; Cockeysville (MD); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking a part-time Seasonal Sales Associate to join our busy holiday season (October through January). You will greet customers, keep shelves stocked, and provide fast, friendly checkout experiences at the register.

We value energy, enthusiasm, and teamwork, and offer opportunities to learn on the job while delivering outstanding service and helping drive sales in a fast-paced environment.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with technology (computers, cash registers, handheld/mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions professionally
• Use basic information-gathering skills to solve problems
• Learn on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Communication

Customer Service

Tech-Savvy

Flexible Schedule

Problem Solving

Tools

Cash Register

Hand-held Devices

Phone/Tablet

Job description

Five Below is seeking a part-time Seasonal Sales Associate to join our busy holiday season (October through January). You will greet customers, keep shelves stocked, and provide fast, friendly checkout experiences at the register.

We value energy, enthusiasm, and teamwork, and offer opportunities to learn on the job while delivering outstanding service and helping drive sales in a fast-paced environment.