Seasonal Sales Associate: Guest Experience & Merchandising

Miniso; Fair Oaks (VA); On-site; USD 15,000 - 22,000; Part time

Job summary

MINISO USA is seeking a Seasonal Sales Associate in Fairfax, VA to deliver exceptional customer service and maintain store presentation during peak seasons. The role supports daily sales operations, processes transactions, and reinforces visual merchandising standards.

Ideal candidates have a High School Diploma or equivalent and prior retail experience. Weekend and evening availability is preferred to meet store needs and guest expectations.

Qualifications

• High School Diploma or equivalent required.
• Retail sales experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet customers and deliver a friendly shopping experience.
• Answer product questions and help locate merchandise.
• Process inquiries, returns, and exchanges per store policy.
• Maintain a clean, organized sales floor and restock shelves.
• Support visual merchandising to reflect brand standards.
• Operate the cash register and handle payments accurately.
• Promote MINISO Membership and apply promotions via POS.

Skills

Customer service

Verbal communication

Reliability

Punctuality

Education

High School Diploma or equivalent

Job description

Job Summary

The Seasonal Sales Associate is responsible for providing exceptional customer service, maintaining store presentation, and supporting daily sales operations during peak seasons. This role contributes to an enjoyable and efficient shopping experience for all MINISO USA customers while supporting store goals and visual merchandising standards.

Essential Job Functions

1. Customer service

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.

2. Sales floor maintenance

• Maintain a clean, organized, and visually appealing sales floor.
• Replenish inventory, restock shelves, and ensure product availability.
• Support execution of visual merchandising guidelines to reflect brand standards.

3. Cash handling & Point of Sale (POS)

• Operate the cash register accurately and efficiently.
• Handle cash, credit, and other payment transactions while maintaining accuracy and preventing errors.
• Promote and enroll customers in the MINISO Membership Program.
• Use POS systems to apply promotions and check inventory as needed.

4. Other duties

• Follow all store policies, procedures, and safety guidelines.
• Support team members and management with additional assigned tasks.
• Maintain a professional, respectful, and collaborative attitude at all times.

Additional Qualifications

• Ability to engage with customers in a friendly, helpful, and professional manner.
• Strong verbal communication skills for clear and effective customer interactions.
• Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
• Adheres to store policies and procedures.
• Supports management with additional tasks as assigned.
• Maintains a professional and respectful demeanor with customers and colleagues.
• Demonstrates reliability through consistent attendance and punctuality.

Education & Experience

• High School Diploma or equivalent required.
• Retail sales experience preferred.

Pay Range

USD $13.50 - USD $13.50 /Hr.