Seasonal Sales Associate-FOC

Moose Knuckles Canada; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Moose Knuckles is seeking a seasonal sales associate to join our Chicago crew. You’ll deliver luxury service, share product knowledge, and help create memorable experiences for every guest. We value bold, authentic interactions, teamwork, and a commitment to craftsmanship.

If you thrive in fast paced environments and love connecting with clients over premium outerwear, join us this season. Proactive communication, enthusiasm for fashion, and respect for diversity are essential to succeeding on

Qualifications

• Minimum 2 years of mid-luxury or luxury retail experience.
• Call on valued customers with personalized offers.
• Know key performance metrics for jackets and sell with charm.
• Elevate the customer experience for every visitor.
• Greet customers warmly and provide honest service.
• Value diversity and inclusion in daily interactions.
• Follow company policies and operations.

Responsibilities

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Providing speedy service
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion in day-to-day interactions
• Follow the rules; understand and comply with all company policy, procedures and operations

Skills

Sales experience

Clientelling

Product knowledge

Customer service

Attention to detail

Teamwork

Job description

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for a seasonal sales associates to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

Some of what you’ll do:

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Providing speedy service
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations

Some of what you’ll need:

• Minimum 2 years of mid-luxury or luxury experience
• You call your most valued customers when there is something they’d love
• You know all the key performance points around our jackets and deliver them with charm
• You know how to elevate an experience for everyone that walks in our door
• You always drop what you’re doing when customers walk in, offer water, a smile and a joke.
• You are honest with the customer.
• You know teamwork makes the dream work.
• You’re not afraid of losing a sale if your co-worker can sell it better.
• You know if you can lean, you can clean, and nobody needs to tell you to get a move on.