Seasonal Sales Associate — Flexible Hours & Holiday Action

Five Below, Inc.; Barberton (OH); On-site; USD 12,000 - 18,000; Full time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise stocked, and provide a seamless checkout experience. The role emphasizes enthusiasm, strong communication, and the ability to work a flexible schedule in a fast-paced store environment.

As a Seasonal Sales Associate, you will greet customers, answer questions, and help them find products while supporting store events and promotions.

Qualifications

• Greet and assist customers with a friendly, proactive approach.
• Understand customer needs and provide product recommendations.
• Engage in suggestive selling to grow sales revenue.
• Maintain accurate and organized merchandise and shelving.
• Ensure smooth checkout experiences at the register.
• Communicate restocking and customer feedback to management.
• Collaborate with team to meet store objectives.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

People skills

Sales

Communication

Attention to detail

Tech literacy

Team player

Tools

Cash register

Hand-held devices

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise stocked, and provide a seamless checkout experience. The role emphasizes enthusiasm, strong communication, and the ability to work a flexible schedule in a fast-paced store environment.

As a Seasonal Sales Associate, you will greet customers, answer questions, and help them find products while supporting store events and promotions.