Seasonal Sales Associate: Fast-Paced Customer Champion

Five Below, Inc.; Miami (FL); On-site; USD 18,000 - 23,000; Part time

Job summary

Five Below in Miami is seeking a part-time Seasonal Sales Associate to deliver outstanding customer service during the busy holiday season. You will greet customers, stock merchandise, and process transactions with a friendly, energetic attitude.

Responsibilities include assisting shoppers, promoting promotions, and maintaining organized shelves. This temporary role runs October through January and offers a dynamic team environment with growth opportunities.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking and service requirements in a timely manner.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Flexibility

Tech-savvy

Communication

Problem solving

Learning agility

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Five Below in Miami is seeking a part-time Seasonal Sales Associate to deliver outstanding customer service during the busy holiday season. You will greet customers, stock merchandise, and process transactions with a friendly, energetic attitude.

Responsibilities include assisting shoppers, promoting promotions, and maintaining organized shelves. This temporary role runs October through January and offers a dynamic team environment with growth opportunities.