Seasonal Sales Associate — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Portland (OR); Hybrid; USD 1,653,000 - 2,342,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

PTO

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate for our Anthropologie store in Portland. You will help drive sales by creating a genuine, unique customer experience and by engaging shoppers with product insights and styling advice.

In this role you’ll use store technology to transact, locate sizes/colors, and place orders for items not in stock. The position requires flexible availability including nights, weekends, and holidays within a fast-paced retail environment.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the store needs including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate for our Anthropologie store in Portland. You will help drive sales by creating a genuine, unique customer experience and by engaging shoppers with product insights and styling advice.

In this role you’ll use store technology to transact, locate sizes/colors, and place orders for items not in stock. The position requires flexible availability including nights, weekends, and holidays within a fast-paced retail environment.