Seasonal Sales Associate - Elevate Customer Experience

The Brand House Collective; Folsom (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience to every customer, following our customer service model and partnering with the management team on operations and merchandising. You will flex into selling, cashiering, replenishing, setting floorsets and cleaning, while greeting customers with enthusiasm and helping drive store goals.

Weekend, holiday and evening availability is required. The role emphasizes teamwork and adherence to brand standards.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Energetic, people and results oriented

Effective written and verbal коммуника

Customer service mindset

Team collaboration

Flexible weekend/evening availability

Job description

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience to every customer, following our customer service model and partnering with the management team on operations and merchandising. You will flex into selling, cashiering, replenishing, setting floorsets and cleaning, while greeting customers with enthusiasm and helping drive store goals.

Weekend, holiday and evening availability is required. The role emphasizes teamwork and adherence to brand standards.