Seasonal Sales Associate — Elevate Customer Experience

VF Outdoor, LLC; Aurora (IL); On-site; USD 22,000 - 33,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to be the face of our brand, delivering energy, authenticity and a customer-first mindset in a fast-paced retail setting. You will engage with customers, share product knowledge, and contribute to store success through sales, merchandising, and operations while upholding brand standards.

This role is ideal for someone who enjoys connecting with people and delivering best-in-class service during peak seasons, with potential for transition to

Qualifications

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.

Skills

Customer engagement

Communication skills

Teamwork

Retail experience

Product knowledge

Education

High School Diploma or equivalent

Job description

The North Face is seeking a Seasonal Sales Associate to be the face of our brand, delivering energy, authenticity and a customer-first mindset in a fast-paced retail setting. You will engage with customers, share product knowledge, and contribute to store success through sales, merchandising, and operations while upholding brand standards.

This role is ideal for someone who enjoys connecting with people and delivering best-in-class service during peak seasons, with potential for transition to