Seasonal Sales Associate - Dynamic Customer Service

Five Below; Cranberry Township (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below in the United States is seeking part-time Seasonal Sales Associates to join the holiday rush. You will greet customers, share product knowledge, stock shelves, and process transactions at the register, delivering friendly service that drives sales.

The role requires a passion for helping customers, strong communication, and flexibility to work day, evening, weekends, and possibly overnight shifts from October through January.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Acknowledge customers and provide assistance while handling multiple customers.
• Understand and meet customer needs: Share product knowledge, answer questions, direct them to merchandise, offer recommendations.
• Promote store events and promotions: Inform customers about current events and promotions to drive sales.
• Resolve customer concerns: Address issues and offer alternative solutions, aiming for exchanges when possible.
• Communicate needs to management: Inform on restocking, service requirements, and feedback promptly.
• Support team and company goals: Collaborate with the team to achieve store objectives.

Skills

Customer Service

Communication

Flexibility

Technology basics

Cash handling

Job description

Five Below in the United States is seeking part-time Seasonal Sales Associates to join the holiday rush. You will greet customers, share product knowledge, stock shelves, and process transactions at the register, delivering friendly service that drives sales.

The role requires a passion for helping customers, strong communication, and flexibility to work day, evening, weekends, and possibly overnight shifts from October through January.