Seasonal Sales Associate | Dynamic Customer Experience

Kirkland's, Inc.; Phoenix (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

Kirkland's, Inc. is seeking a Sales Associate to deliver an exceptional in-store and online shopping experience using Kirkland’s Home customer service model. You will participate in selling, cashiering, replenishing, and maintaining floor sets while supporting merchandising and operations under store leadership.

The role emphasizes strong communication, teamwork, and flexibility to work weekends, holidays, and evenings, with a focus on customer commitment and friendly, efficient service.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions and merchandise assortment.
• Supports branding by treating customers and co-workers with respect and professionalism.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in receiving merchandise safely and efficiently.
• Maintains an efficient and organized salesfloor and stockroom.
• Maintains merchandise presentation, pricing and inventory accuracy.
• Demonstrates Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as necessary.

Skills

Customer service oriented

Effective communication

Team player

Weekend/holiday availability

Job description

Kirkland's, Inc. is seeking a Sales Associate to deliver an exceptional in-store and online shopping experience using Kirkland’s Home customer service model. You will participate in selling, cashiering, replenishing, and maintaining floor sets while supporting merchandising and operations under store leadership.

The role emphasizes strong communication, teamwork, and flexibility to work weekends, holidays, and evenings, with a focus on customer commitment and friendly, efficient service.