Seasonal Sales Associate: Customer‑Focused Holiday Hustle

Five Below; Ann Arbor (MI); On-site; USD 18,000 - 22,000; Part time

Job summary

Five Below is hiring a Seasonal Sales Associate in Michigan for the holiday period (October through January). You will greet customers, answer questions, and help with merchandise placement and checkout to ensure a smooth shopping experience.

The role requires a friendly tone, reliability with a flexible schedule, and comfort with technology. You will be part of a fast-paced store team focused on delivering great customer service and driving sales.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Cash handling

Technology comfortable

Team player

Job description

Five Below is hiring a Seasonal Sales Associate in Michigan for the holiday period (October through January). You will greet customers, answer questions, and help with merchandise placement and checkout to ensure a smooth shopping experience.

The role requires a friendly tone, reliability with a flexible schedule, and comfort with technology. You will be part of a fast-paced store team focused on delivering great customer service and driving sales.