Seasonal Sales Associate — Customer-Focused & Fast-Paced

Five Below, Inc.; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Five Below, Inc. is seeking a part-time Seasonal Sales Associate in Grand Rapids to deliver outstanding customer service during the holiday season. You will greet customers, assist with product knowledge, and help shoppers find what they need.

This role requires a friendly communicator who can handle transactions, keep the floor stocked, and support store promotions. Flexible day/evening/weekend availability is expected, with a starting wage of $13.73 per hour.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers.
• Understand and meet customer needs by sharing product knowledge and directing to merchandise.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternatives to turn returns into exchanges.
• Communicate needs to management about restocking and service requirements.
• Support team and company goals to contribute to a positive work environment.
• Additional responsibilities as determined by the Store Manager.

Skills

Customer service

Communication

Flexible schedule

Technology aptitude

Problem solving

On-the-job training

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below, Inc. is seeking a part-time Seasonal Sales Associate in Grand Rapids to deliver outstanding customer service during the holiday season. You will greet customers, assist with product knowledge, and help shoppers find what they need.

This role requires a friendly communicator who can handle transactions, keep the floor stocked, and support store promotions. Flexible day/evening/weekend availability is expected, with a starting wage of $13.73 per hour.