Seasonal Sales Associate — Create Memorable Customer Experiences

The North Face; Aurora (IL); On-site; USD 22,000 - 33,000; Part time

Job summary

The North Face in Illinois is seeking a Seasonal Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will engage with customers, share product knowledge, and contribute to a high-quality shopping experience in a fast-paced retail environment.

You will support sales goals, assist in visual merchandising, and handle cashier duties while maintaining brand standards and a safe store environment.

Qualifications

• Customer service experience preferred; retail experience is a plus.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer service

Communication skills

Teamwork

Willingness to learn

Attention to detail

Computer skills

Tools

POS systems

Retail software

Job description

The North Face in Illinois is seeking a Seasonal Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will engage with customers, share product knowledge, and contribute to a high-quality shopping experience in a fast-paced retail environment.

You will support sales goals, assist in visual merchandising, and handle cashier duties while maintaining brand standards and a safe store environment.