Seasonal Sales Associate: Adventure-Driven Customer Experience

The North Face; Walnut Creek (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

The North Face in Walnut Creek, CA is seeking a Seasonal Sales Associate to welcome customers, share product knowledge, and deliver exceptional service in a fast-paced retail setting. You’ll contribute to sales, merchandising, and store operations with energy and authenticity.

We value hands-on experience and a customer-first mindset; a high school diploma is preferred, and the role supports peak season with potential to transition to regular employment.

Qualifications

• 0–1 year of relevant experience preferred.
• Ability to engage with a diverse group of customers.
• Strong verbal and written communication skills.
• Work collaboratively in a team and adapt to change.
• Customer service experience preferred; retail helpful.
• Willingness to learn product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient with basic retail computer systems and apps.
• Able to stand/move in-store and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Build sales with a consumer-centric mindset and selling behaviors.
• Share product, brand, and community knowledge to enhance experience.
• Achieve individual and team sales goals using available resources.
• Assist in visual merchandising, replenishment, and brand presentation.
• Perform cashier duties and support loss prevention.
• Maintain a clean, organized, customer-ready store environment.
• Adhere to company policies, procedures, and safety standards.
• Model inclusive behavior respecting diverse backgrounds.
• Peak season support with potential transition to regular employment.

Skills

Customer engagement

Communication

Teamwork

Retail experience

Product knowledge

Adaptability

Attention to detail

Proficient computer skills

Mobility/physical stamina

Education

High School Diploma or equivalent

Job description

The North Face in Walnut Creek, CA is seeking a Seasonal Sales Associate to welcome customers, share product knowledge, and deliver exceptional service in a fast-paced retail setting. You’ll contribute to sales, merchandising, and store operations with energy and authenticity.

We value hands-on experience and a customer-first mindset; a high school diploma is preferred, and the role supports peak season with potential to transition to regular employment.