Seasonal Sales Associate

Petco Animal Supplies Stores, Inc.; Westminster (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a customer-focused associate in Westminster, CA to deliver exceptional guest experiences and assist customers with product selection.

The role includes cashiering, stocking, and upholding Petco’s standards for animal welfare and store safety. Ideal candidates are strong communicators who enjoy helping pet parents find the right products while supporting store sales and ensuring a clean, well-organized environment.

Qualifications

• Provide optimal guest experience services.
• Assist guests in the selection of merchandise according to their needs.
• Demonstrate a high level of interest in the welfare, health and proper handling of animals.
• Perform cashiering duties.
• Support store to meet sales goals and maintain pricing.
• Follow established policies and safety procedures.
• Respond to guest inquiries and refer to leadership when needed.

Responsibilities

• Provide optimal guest experience services.
• Assist guests in selecting merchandise aligned with needs.
• Demonstrate care for animal welfare and proper handling.
• Perform cashiering duties and process transactions.
• Maintain stocking and merchandising standards.
• Adhere to store policies, safety guidelines, and loss-prevention practices.

Skills

Guest service

Cashier duties

Merchandise stocking

Animal welfare awareness

Excellent communication

Job description

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco: We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.

We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S.,MexicoandPuertoRepublica, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

What you'll do:

• Provide optimal guest experience services.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform cashiering duties.
• Perform related duties in support of the store attaining its assigned sales goal.
• Ensure merchandise is properly stocked and priced.
• Adhere to established operational guidelines and store policies and procedures.
• Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.

Key Accountabilities:

• Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
• Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
• Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
• Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
• Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.
• Perform all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
• Assists in stocking and facing merchandise according to established standards.
• Completes cash register transactions as well as guest carry‑out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies.
• Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
• Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
• Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
• Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
• Participates in the completion of quarterly and annual physical inventory counts.
• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
• Performs special projects as assigned.

Supervisory Responsibility:

None.

Work Environment:

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry‑outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

$16.00 - $22.00 Starting Rate: $16.90 Hourly or Salary Range will be reflected above.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S.,MexicoandPuertoRepublica, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. Explore Life @ Petco and discover what it’s like to work here.