Seasonal Sales Associate

Lands' End; New Jersey; On-site; USD 17,000 - 28,000; Full time

Job summary

Lands' End Store at Bergen Town Center is seeking a Seasonal Sales Associate to deliver exceptional service, build product knowledge, and drive sales with consultative selling. You will greet customers, assist with outfitting, and process transactions using the POS and online systems.

Ideal candidates have strong selling and communication skills, a retail mindset, and the flexibility to work varied hours in a fast-paced environment while maintaining store standards.

Qualifications

• Retail experience is preferred but not required.
• Excellent selling skills and customer service mindset.
• Strong verbal and written communication abilities.

Responsibilities

• Sell confidently using consultative approaches to identify needs and propose solutions.
• Greet customers warmly and assist with product selection and outfitting.
• Maintain knowledge of Lands' End products and trends to boost sales.
• Process sales, returns, and exchanges accurately using the POS and online systems.
• Support stock replenishment and uphold visual brand standards.

Skills

Excellent selling skills

Strong communication

Team leadership

Education

High school diploma or equivalent

Tools

POS system

Online system

Job description

Lands' End Store - Bergen Town Center
400 Bergen Town Center
Paramus, NJ 07652, USA

Description

Position Summary

As a Seasonal Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.

Essential Job Functions

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
• Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
• Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.
• Availability and flexibility to work varied hours to support the needs of the business
• Excellent selling skills
• Strong verbal and written communication skills.
• Ability to effectively communicate with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Strong decision-making and strategic thinking skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate
• Ability to adhere to Lands’ End Attendance program.For hourly full-time positions: Must be able to work a 40-hour work week and be available for overtime as business needs arise (e.g.peak season).For hourly flexible part-time positions:Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred

Physical Requirements

• Ability to sit for long periods of time.
• Ability to lift up to 40 lbs..

Education & Experience Requirements

• Previous experience in retail strongly preferred
• High school diploma or equivalent preferred but not required
• Demonstrates consistent performance and growing expertise in specialized tasks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.