Seasonal - Sales Associate

Guess?, LLC.; National City (CA); On-site; USD 19,000 - 28,000; Part time

Job summary

GUESS Factory is seeking a Seasonal Sales Associate in National City, CA. The role focuses on delivering an excellent customer experience and driving sales while performing store operations and housekeeping duties.

You will greet customers, share product information, assist in fitting rooms, and support the cash wrap to ensure a smooth checkout. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Customer service skills: Excellent communication and customer service.
• Retail experience: Prior retail work is preferred.
• Team player: Works well in a team environment.
• Flexible schedule: Able to work evenings, weekends, holidays.
• Physical stamina: Able to stand for long periods and lift items as needed.

Responsibilities

• Greet customers upon entering the store with a friendly, sincere greeting.
• Create a positive first impression through energy and adherence to dress code.
• Maintain clean, organized store standards and housekeeping.
• Provide customers with current product information.
• Assist in fitting rooms and support cash wrap to boost sales.
• Capture customer information at checkout and offer Gift Cards when appropriate.
• Thank customers sincerely as they exit the store.
• Meet or exceed Sales per Hour targets as assigned by management.
• Attend store meetings and participate in inventories.
• Perform other duties as assigned by store management.
• Physical requirements: stand for long periods and lift heavy items as needed.

Skills

Customer service skills

Retail experience

Team player

Flexible schedule

Physical stamina

Job description

Position Overview

Job Description

The Seasonal Sales Associate is responsible for sales generation and delivering a positive customer experience. The Seasonal Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To:

Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

GUESS Factory

Store

7036

Store Address

3030 Plaza Bonita Road, Space 2400 - National City, CA 91950

Salary Minimum

$16.90

Salary Maximum

$17.50