Seasonal Sales Associate

1002 Columbia Brands USA, LLC.; Glendale (CA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Wellness time off

Employee discounts (Columbia brands)

Employee Assistance Programs (EAP)

401k with company match

Discounts on products

Job summary

Columbia Sportswear Company is seeking a Retail Associate to join our store team. You will deliver outstanding customer service, answer questions about product features, and make confident recommendations to help shoppers find the right gear.

Responsibilities include processing transactions at the cash register, maintaining store standards, stocking merchandise, and supporting visual merchandising while upholding safety and cleanliness.

Qualifications

• No specific education required (HS Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience operating Inventory and POS systems; able to use retail software tools.

Responsibilities

• Provide exceptional customer service by responding to consumer questions about product features, benefits, and availability.
• Engage with consumers to understand needs and preferences and make suitable product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from sales floor or stockroom.
• Process cash register transactions (sales, returns, exchanges, loyalty program) accurately.
• Support store profitability by handling and replenishing product flow efficiently.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED preferred

Tools

POS systems

Inventory management software

Job description

Compensation

$15.50 per hour

Job Summary

Hiring 16 years of age or older. Flexible work schedules with opportunities for advancement. Fun, engaging, energetic team focused on helping you grow!

Benefits

• Wellness time off to support your health and wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• 401k plan plus a generous company match
• We also offer generous employee discounts
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

What You'll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.)
• Maintain store standards for visual merchandising, cleanliness, and safety
• Retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older
• Employees must be age 18 and have worked 1,000 hours

Job Conditions

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Equal Opportunity

Columbia Sportswear Company is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

Accommodation Contact

If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Company Overview

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.