Seasonal - Sales Associate

Guess?, LLC.; Glendale (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

GUESS Factory in Glendale, AZ is seeking a Seasonal Sales Associate to deliver exceptional customer service and support store operations. You will greet customers, share product information, assist with fitting rooms, and process transactions at the cash wrap while maintaining GUESS standards.

The role emphasizes teamwork, reliability, and a positive attitude, with flexible scheduling including evenings, weekends, and holidays at a GUESS-branded store.

Qualifications

• Excellent communication and customer service skills.
• Experience in retail environments preferred.
• Ability to work well within a team and adapt to schedules.

Responsibilities

• Greet customers immediately upon entry with a friendly, genuine greeting.
• Maintain cleanliness and organize store according to GUESS standards.
• Provide up-to-date product information and assist with fitting rooms.
• Operate cash wrap efficiently and process transactions accurately.
• Help promote gift cards and capture customer data as required.
• Thank customers as they exit the store to reinforce a positive experience.
• Complete duties assigned by management and adhere to store policies.
• Be punctual, flexible with hours, and participate in team inventories.

Skills

Customer Service Skills

Retail Experience

Team Player

Flexible Schedule

Physical Stamina

Job description

Position Overview

The Seasonal Sales Associate is responsible for sales generation and delivering a positive customer experience. The Seasonal Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To:

Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

GUESS Factory

Store

7029

Store Address

7700 West Arrowhead Towne Center, Space 2175 - Glendale, AZ 85308

Notice of E-Verify Participation

E-Verify Participation and Right to Work