Seasonal Sales Associate

BoxLunch & Hot Topic; Estero (FL); Sur place; USD 16 531 - 20 664; Temps partiel

Résumé du poste

BoxLunch & Hot Topic is seeking a Seasonal Sales Associate in Florida. You will deliver exceptional customer service, stock and replenish products, and merchandise the store to create an engaging fan experience.

Expect to assist on the register, promote BOPIS and curbside options, and contribute to a dynamic, team-focused environment. Ideal candidates bring retail experience, strong communication, and a passion for music and pop culture; must be 16 or older and willing to work on the sales floor

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• You'll have to be at least 16 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff: ability to navigate the store, merchandise using approved equipment, and lift up to 50 pounds.

Responsabilités

• Provide an amazing shopping experience that encourages customers to return, using product knowledge and strong service.
• Cover the sales floor zone and keep areas up to visual standards.
• Work the register and drive add-on sales using benefits like BOPIS and curbside pickup; assist with planogram changes.
• Share fashion and music trend information with management and HQ partners.
• Address theft prevention with store management to ensure proper procedures.
• Help maintain the stock room and keep the store tidy.
• Demonstrate Team Spirit through active communication and collaboration.
• Perform other duties as assigned by the Store Leader.

Connaissances

Retail experience

Customer service

Teamwork

Communication

Merchandising

Description du poste

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds