Seasonal Sales Associate

Tailored Brands, Inc.; Dallas (TX); On-site; USD 30,000 - 60,000; Full time

Job summary

Tailored Brands, Inc. seeks a Customer-Centric Consultant to enhance the shopping experience across multiple businesses within a store location. You will engage customers, support sales goals, and collaborate with colleagues to deliver a world-class experience every day.

You will help with alterations when available, maintain merchandising standards, and contribute to a positive store culture while adapting to new programs and changes. This role emphasizes customer obsession and teamwork.

Qualifications

• Customer-focused and able to build relationships with customers.
• Strong teamwork and collaboration with store teammates.
• Result-oriented with ability to contribute to sales goals.

Responsibilities

• Consistently demonstrate benchmark selling techniques for retail, custom clothing sales, and rentals.
• Continuously encourage and participate in team selling.
• Build relationships with customers from greeting through post-sale contact.
• Monitor and positively impact store sales volume and metrics goals.
• Meet and maintain personal volume goals with quality of sale.
• Assist with alterations and fittings when tailors are available or advise accordingly.
• Assist with receiving shipments and maintaining organized store merchandising.
• Support visual merchandising and brand standards for displays.
• Help monitor security of store property and report discrepancies.
• Assist in stock counts and reporting to management.
• Collaborate with store team to achieve overall store goals.

Job description

Job Overview

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

Essential Functions

• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
• Continuously encourage and participate in team selling.
• Build a relationship with your customer from greeting through post-sale contact.
• Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals.
• Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
• When possible use tailors for all alteration fittings.
• When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
• Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
• Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
• Help monitor the security of all Company property.
• Report or document damaged or missing product.
• Assist in conducting merchandise stock counts as requested by your store management team.
• Report any discrepancies to the manager on duty.
• Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Diversity Statement

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.