Seasonal Sales Associate

Hot Topic; Baltimore (MD); Presencial; USD 18 253 - 22 730; Tempo parcial

Resumo da oferta

Hot Topic in Baltimore is hiring a Seasonal Sales Associate to help fans find the merch they love and deliver an outstanding in-store experience. You’ll share your fandom knowledge and keep the store visually appealing.

You’ll be part of a team, provide excellent customer service, and work the register while helping merch the floor. Pay ranges from $13.25–$13.35 per hour, with raises to $15–$16.50 depending on location and experience.

Qualificações

• Previous experience working in a retail environment.
• Strong customer service and selling abilities.
• Must be at least 16 years old.
• Excellent collaboration and communication.
• Able to lift up to 50 pounds.

Responsabilidades

• Provide an amazing shopping experience to encourage return visits.
• Cover the sales floor and maintain visual standards.
• Operate the register and drive add-on sales with benefits like BOPIS and curbside pickup; assist with planogram changes.
• Share fashion and music trend information with management and HQ partners.
• Help prevent theft and keep stock room and store tidy.
• Collaborate effectively as part of the team; other duties as assigned by Store Leader.

Conhecimentos

Retail experience

Customer service

Communication skills

Team collaboration

Descrição da oferta de emprego

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

Pay range starting at $13.25/hr - $13.35/hr. $15 - $16.50 an hour. Please note that pay may vary depending on factors such as education, location, experience, and training.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners.
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
• Smells like Team Spirit – you love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 16 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.