Seasonal Retail Sales & Recovery Specialist

Macy's, Inc.; Annapolis (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through hospitality and attention to detail. You will help keep the store clean, organized, and visually engaging while supporting the team to achieve sales goals.

You’ll interact with customers, maintain merch displays, and assist with fitting room upkeep, pricing, and signage. A friendly, proactive approach is essential to success in this role at Macy’s.

Qualifications

• Strong customer service orientation and ability to engage with customers.
• Effective communication with customers, coworkers, and supervisors.
• Flexible availability including evenings, weekends, and holidays.
• Enjoy meeting people and sharing information to enhance shopping experience.
• Resourceful and adaptable; work well independently and in a team.
• Comfort with using electronic devices and cash registers.

Responsibilities

• Create a welcoming shopping experience through genuine hospitality and attention to detail.
• Maintain clean, organized, and visually engaging selling floor and fitting rooms.
• Recover the floor and fitting rooms; update signs and pricing as needed.
• Support merchandise moves and ensure the loyalty program is explained to customers, ending interactions warmly.
• Collaborate with teammates to meet sales goals and deliver high-quality service.
• Strive for excellence, continuously improving store results and customer satisfaction.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS system

Handheld devices

Job description

Macy’s, Inc. is seeking a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through hospitality and attention to detail. You will help keep the store clean, organized, and visually engaging while supporting the team to achieve sales goals.

You’ll interact with customers, maintain merch displays, and assist with fitting room upkeep, pricing, and signage. A friendly, proactive approach is essential to success in this role at Macy’s.