Seasonal Retail Sales Pro — Flexible Hours

Five Below; Southfield (MI); On-site; USD 16,000 - 22,000; Part time

Job summary

Five Below in Southfield, MI is seeking part-time Seasonal Sales Associates to support the holiday rush with a focus on outstanding customer service and strong sales. You will help keep shelves stocked, assist customers at the register, and contribute to a fast-paced, friendly shopping environment during October through January.

The role emphasizes teamwork, effective communication, and a positive attitude.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Customer service

Communication

Flexibility

Technology literacy

Problem solving

On-the-job learning

Job description

Five Below in Southfield, MI is seeking part-time Seasonal Sales Associates to support the holiday rush with a focus on outstanding customer service and strong sales. You will help keep shelves stocked, assist customers at the register, and contribute to a fast-paced, friendly shopping environment during October through January.

The role emphasizes teamwork, effective communication, and a positive attitude.