Seasonal Retail Sales Pro — Fast, Friendly Service

Kohl's; Delafield (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Kohl's in Wisconsin is seeking associates to deliver excellent customer service at the point of sale, operate a cash register, and assist customers with products while upholding Kohl’s brand standards.

You’ll participate in daily service processes, support inventory accuracy, and help train new hires on POS procedures, aiming for friendly, fast and efficient service across shifts including days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

Flexible availability

Job description

Kohl's in Wisconsin is seeking associates to deliver excellent customer service at the point of sale, operate a cash register, and assist customers with products while upholding Kohl’s brand standards.

You’ll participate in daily service processes, support inventory accuracy, and help train new hires on POS procedures, aiming for friendly, fast and efficient service across shifts including days, nights, weekends, and holidays.