Seasonal Retail Sales Associate - Oglethorpe Mall

Old Navy; Savannah (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Old Navy is seeking a Brand Associate in Savannah, Georgia, responsible for providing exceptional customer service and promoting brand loyalty. You will engage with customers, improve their shopping experience, and support various operational tasks. Ideal candidates are passionate about retail, possess strong communication skills, and are adaptable to a flexible work schedule including evenings and weekends.

Qualifications

• Good communicator with the ability to effectively interact with customers.
• Customer-focused service provider to help deliver an exceptional experience.
• Able to utilize retail technology and lift up to 30 lbs.

Responsibilities

• Engaging and connecting with customers through excellent customer service.
• Handling customer interactions and potential issues professionally.
• Executing operational processes effectively and efficiently.

Skills

Customer service skills

Communication skills

Flexibility

Retail technology usage

Problem-solving

Job description

About the Role

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues, returning courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Equal Opportunity Employment

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.