Seasonal Retail Sales Associate - Manhattan Village

Gap; Manhattan Beach (CA); On-site; USD 23,281 - 24,108; Part time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

Gap in Manhattan Beach is seeking a Brand Associate who will engage with customers and provide exceptional service to foster brand loyalty. The ideal candidate should be passionate about retail, possess effective communication skills, and be able to work a flexible schedule including evenings and weekends.

Key responsibilities include supporting the sales floor, promoting loyalty programs, and maintaining operational processes. Employees enjoy benefits like a competitive PTO plan and a 50% merchandise discount. Join us in creating an optimistic shopping experience!

Qualifications

• Ability to communicate effectively with customers and team members.
• Customer-focused service both on and off the sales floor.
• Passionate about retail in a fast-paced environment.
• Open to feedback and continuous improvement.

Responsibilities

• Provide excellent customer service to drive brand loyalty.
• Support different areas of the store as required.
• Engage customers using suggestive selling techniques.
• Maintain a clean and organized work center.

Skills

Customer service expertise

Communication skills

Retail technology utilization

Problem-solving

Flexibility

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher, the thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service that results in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back‑of‑house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range

$16.90 - $17.50. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.