Seasonal Retail Sales Associate - Mall at Univ TC

Athleta; Sarasota (FL); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Health, dental, vision

See more benefits

Résumé du poste

Athleta in Sarasota seeks a Brand Associate to bring the brand to life for customers, delivering exceptional service and educating shoppers across channels. You’ll inspire, inform, and wardrobe customers while collaborating with leadership to create a memorable shopping experience.

You’ll engage customers, promote loyalty programs, and contribute to store goals. Flexibility for evenings, weekends, and holidays is required to support our busy retail environment.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong verbal and written communication abilities.
• Experience in retail or sales environment is preferred.
• Ability to work across channels (in-store and online).
• Flexibility to work a variety of shifts, including weekends.

Responsabilités

• Assist customers on the sales floor and via omni-channel channels.
• Educate customers on product lines and brand values.
• Support store goals and contribute to sales and service results.
• Maintain a clean, organized, and welcoming store environment.
• Process transactions accurately at cash wrap and returns.
• Assist with stock, fitting room, and back-of-house tasks as needed.
• Engage colleagues to deliver a best-in-class customer experience.
• Promote Athleta loyalty programs and promotions.
• Handle customer issues professionally and resolve courteously.

Connaissances

Customer service

Sales

Omni-channel

Communication

Flexible schedule

Description du poste

About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Athleta

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.