Seasonal Retail Sales Associate - Holyoke

Gap; Holyoke (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Health insurance

Job summary

Gap in Holyoke, MA is seeking a Store Associate to deliver an authentic Gap experience. You will greet customers, understand their needs, and recommend products while guiding them through loyalty programs. You’ll help across selling spaces and stock areas to keep operations smooth.

Be ready for a flexible schedule, including evenings and weekends, and stand for long periods while lifting up to 30 pounds. Prior retail experience is welcome, but passion and style matter most.

Qualifications

• Greet customers and understand their needs to recommend products.
• Provide exceptional service to drive sales and brand loyalty.
• Educate customers about Gap loyalty programs and promotions.
• Maintain an inviting, organized selling environment.

Responsibilities

• Engage customers with genuine interest and tailor recommendations.
• Explain product features and styling tips to close sales.
• Assist across store areas: sales floor, fitting room, cash wrap, back of house as needed.
• Execute store processes efficiently and accurately.
• Keep the store clean, organized and visually appealing.

Skills

Customer engagement

Sales

Product knowledge

Communication

Tools

POS system

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

Our purpose is to champion originality to inspire self-belief, and our stores are where this purpose comes to life. As brand ambassadors, store teams inspire customers to embrace their own sense of style and create an experiencethat matters – an experience that feels like Gap.

What you'll do

• Proactively engage with customers, showing genuine interest in understanding and addressing their needs. Notice subtle cues to personalize product recommendations.
• Storyteller who uses knowledge to make product suggestions feel meaningful.
• Educate customers about loyalty programs.
• Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
• Execute operational processes effectively and efficiently.
• Maintain a clean, organized environment.

Who you are

• Style driven, and culture centric. You have a keen eye for current and emerging trends.
• Eager to confidently connect with customers to deliver an exceptional Gap experience.
• Focused on continuous improvement. Open to listening and actions on feedback.
• Passionate about Gap, its heritage and product offerings.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Hourly Range: $15.00 - $16.00 Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.