Seasonal Retail Sales Associate - Halloween!

The Costumer; City of Schenectady (NY); On-site; USD 26,000 - 36,000; Part time

Job summary

The Costumer, a unique Halloween experience inside a year-round costume store in Schenectady, NY, is seeking Seasonal Retail Associate - Halloween to help customers assemble memorable costumes. You will assist with creating characters, provide friendly service, and support daily store operations during peak seasonal periods.

Ideal candidates bring 1–3 years retail experience, strong teamwork, and the ability to multi-task in a fast-paced environment.

Qualifications

• 1–3 years retail experience or equivalent; strong customer service skills.
• Knowledge of merchandising and loss-prevention basics.
• Ability to operate POS system and process transactions quickly and accurately.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide proactive customer service at the register and on the floor.
• Maintain store appearance and assist with merchandising, pricing, and plan-o-grams.
• Support inventory and safeguarding company assets; follow store policies.
• Perform other duties as assigned by management.

Skills

Customer Service

Merchandising

Cash Handling

Teamwork

Multi-tasking

Education

High School Diploma or Equivalent

Tools

POS System

Retail Software

Job description

Job Title: Seasonal Retail Associate - Halloween

Reports To: Store Manager

FLSA Status: Nonexempt

Location: On-site only, The Costumer retail store (Schenectady, NY)

SUMMARY

The Costumer is a unique Halloween experience within a year-round 110 year-old costume store. Halloween is our Christmas and we're looking for a few elves (or goblins, or gremlins, or...OK, retail sales associates) to help our customers put together a Halloween costume everyone will remember. We don't just stock bagged costumes; our costumers help customers create their own characters. A Retail Sales Associate – Halloween Seasonal is responsible for maintaining outstanding customer service per Company standards: generating sales, merchandising, and safeguarding company assets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Customer Service: Provides superior and proactive customer service to every customer to ensure a great customer experience at The Costumer. Processes customer transactions by using proper cash, credit and handling procedures at the register (Point-of-Sale Computer System). Responds with a sense of urgency to all customer assistance requests.
• Store Operations: Follows Company guidelines and uses correct methods for ringing and scanning Company product. Requests Customer updates to the Company's mailing list. Accurately completes all forms, logs, reports and other Company documents. Follows proper policies and procedures to minimize shrinking, including but not limited to damages and inventory management. Complies with all audit procedures. Maintains housekeeping standards and cleanliness throughout the store. Completes duties assigned by Manager-on-Duty.
• Merchandising: Maintains awareness of current promotions and sale of items throughout the store. Assists with recovery from the store during each shift. Signs merchandise and prepare for store events using merchandise planners. Moves stock from backroom to sales floor. Maintains organization of merchandise throughout the store. Assists with completing price changes and plan-o-grams.
• Performs other duties assigned by the supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• One to three years' related experience and/or training in a retail store setting or equivalent combination of education and experience.
• Knowledge of industry is recommended but not required.
• High School Diploma or Equivalent.
• Proficient computer skills.
• Ability to multi-task and be well-organized; able to manage priorities and workflow.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Prepares reports and correspondence as needed.
• Commitment to excellence and high standards.
• Ability to work independently and as a member of various teams.
• Ability to understand and follow written and verbal instructions.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.

LANGUAGE SKILLS

Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to Company policies and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as percentages, sale prices, total purchases, etc.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift a minimum of 30 pounds independently on an occasional to frequent basis.
• Ability to lift a minimum of 50 pounds with assistance on an occasional to frequent basis.
• Ability to spend up to 100% of work time standing or moving about all areas within the store. Physical activities include but are not limited to bending, stooping, lifting, climbing (including climbing ladders), carrying, walking and/or reaching on a frequent basis.
• Proper lifting and safety techniques required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical retail / back-room inventory storage environment.