Seasonal Retail Sales Associate, Florence

Web Scribble; Florence (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Volunteer opportunities

Merchandise discounts

Job summary

Macy’s is seeking a Seasonal Retail Selling Colleague to deliver friendly, personalized service on the sales floor and in fitting rooms, helping customers find the right products while maintaining a welcoming store environment.

This role emphasizes meeting sales goals through genuine hospitality, teamwork, and smart selling behaviors, with responsibilities that go beyond cashiering to keep the space inviting and organized.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to read and understand employment policies and safety rules in English.
• Ability to meet daily sales goals and contribute to store targets.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful, adaptable to changing priorities; work well in a team.
• Comfortable using electronic devices, POS terminals, and handheld devices.

Responsibilities

• Greet customers, understand needs, and recommend products.
• Maintain clean, organized selling floor and assist with merchandising.
• Learn goals, promotions, and new arrivals to engage customers confidently.
• Promote loyalty program benefits and close sales with personalized service.
• Support team with collaboration and honesty.
• End interactions with a thank-you and name usage.

Skills

Flexible availability

Customer communication

Teamwork

Sales-driven

Adaptability

Tech-savvy

Tools

Cash register

POS systems

Handheld devices

Job description

Be part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Seasonal Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Seasonal Selling Colleagues spend their day…

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.

• On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.

• Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves.

• They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.

• We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.

• And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

• Must be able to:

  • Understand and communicate effectively with customers, co-workers, and supervisors

  • Read and understand employment policies and safety rules/procedures in English

• Meeting daily sales goal challenges

• Enjoy meeting people, learning about them, and sharing information

• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

• You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

• Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

• Requires close vision, color vision, depth perception, and focus adjustment

• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.