Seasonal Retail Sales Associate — Flexible Schedule

Five Below; Farmington Hills (MI); On-site; USD 16,000 - 22,000; Part time

Job summary

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January). You’ll deliver outstanding customer service, keep merchandise stocked, and ensure a smooth checkout experience at the register.

This temporary role emphasizes friendly interactions, suggestive selling, and teamwork to meet store goals. Responsibilities include greeting customers, answering questions, restocking, promoting events, and communicating needs to management.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• Additional responsibilities may be assigned by the Store Manager.

Skills

Customer service

Technology comfort

Flexible schedule

Communication skills

Problem solving

On-the-job training

Job description

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January). You’ll deliver outstanding customer service, keep merchandise stocked, and ensure a smooth checkout experience at the register.

This temporary role emphasizes friendly interactions, suggestive selling, and teamwork to meet store goals. Responsibilities include greeting customers, answering questions, restocking, promoting events, and communicating needs to management.