Seasonal Retail Sales Associate

Kohl's; Levittown (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO

Parental Leave

Medical

Dental

Vision

Disability programs

401k

Associate discount

Life Insurance

Adoption assistance

Job summary

Kohl’s is seeking a customer-service oriented associate to process POS transactions and assist customers with products and services. You will help maintain accurate cash handling, participate in daily service routines, and support inventory and training activities as part of a collaborative team.

Excellent communication and a friendly, efficient service mindset will help you thrive. The role offers flexible scheduling including evenings and weekends and requires being at least 16 years old.

Qualifications

• Excellent customer service and attention to detail.
• Strong verbal and written communication, interpersonal skills.
• No prior retail experience required; 16+ years old.
• Flexible availability including days, nights, weekends and holidays.
• Client-facing service experience is a plus.

Responsibilities

• Greet customers, assist with products and services, operate a cash register and manage payments.
• Execute point of sale and service standards accurately and courteously.
• Meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy and merchandising routines.
• Assist in training new hires on POS procedures and Kohl’s standards.
• Participate in daily service processes: register balancing, cash handling, replenishment.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

No retail experience required

Must be 16 years or older

Flexible availability

Job description

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Range: $17.00 - $24.00

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).